Privacy Policy

Effective Date: 21.08.25 Last Updated: 21.08.25 FarmNote (“FarmNote,” “the App,” “we,” “our,” or “us”) respects and protects the privacy of all users (“you,” “your”) who download, access, and use our mobile application and related services. This Privacy Policy describes in detail the categories of information we may collect, how such information may be processed, stored, and disclosed, as well as the rights and choices you have with respect to your personal data. By using FarmNote, you agree to the practices outlined herein. If you do not agree with this Privacy Policy, please do not use the App. 1. Information We Collect 1.1 Personal Identifiable Information (PII) When you register for an account or otherwise interact with FarmNote, we may collect: Full name, email address, and phone number. Authentication credentials (encrypted). Farm-specific data you voluntarily input (e.g., notes, crop data, location information). 1.2 Non-Personal Information (NPI) We automatically collect certain technical and analytical data that does not directly identify you, including: Device identifiers, operating system version, browser type, and device settings. Log data, including Internet Protocol (IP) address, access times, and referring pages. Application usage metrics, feature interactions, and performance statistics. 1.3 Location Data If you enable location services, the App may collect and process geolocation data, including precise GPS coordinates, to support mapping, farm boundary identification, and location-based features. 1.4 Audio, Image, and Note Data FarmNote allows you to upload and store voice notes, text entries, and images. These are treated as user-generated content and stored securely in our systems. 2. How We Use Collected Information The information we collect is used to: Service Delivery: Provide, maintain, and optimize functionality of the App. Account Management: Authenticate users, provide customer support, and process user requests. Analytics & Improvements: Monitor performance, detect anomalies, and enhance usability. Security & Compliance: Prevent fraud, unauthorized access, and enforce our Terms of Service. Communications: Send transactional messages (e.g., password resets), service announcements, or—if you opt-in—informational updates. We do not sell, lease, or trade your information to third parties. 3. Legal Basis for Processing (if applicable under GDPR) If you are located in a jurisdiction that requires a legal basis for processing personal data, FarmNote processes your information under the following bases: Consent: Where you have given clear consent for processing. Contractual Necessity: To perform obligations under the user agreement. Legitimate Interests: For improving services and ensuring security. Legal Obligation: Where we are required to comply with applicable laws. 4. Data Retention We retain personal data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Upon user request, we will delete or anonymize personal data, subject to any legal retention obligations. 5. Data Security We implement appropriate technical and organizational measures designed to safeguard personal data against unauthorized access, disclosure, alteration, or destruction. Such measures include but are not limited to: Encryption in transit and at rest. Secure user authentication protocols. Role-based access controls. Periodic system monitoring and vulnerability assessments. No security system is entirely impenetrable, and we cannot guarantee absolute protection of data. 6. Disclosure of Information We may disclose personal data to third parties under the following limited circumstances: Service Providers: To trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics, cloud storage). Legal Requirements: If compelled by applicable law, regulation, legal process, or governmental request. Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. Consent-Based Sharing: When you explicitly authorize us to disclose your information. 7. Third-Party Services and Links FarmNote may integrate with or contain links to third-party services. This Privacy Policy does not govern the practices of third parties, and we encourage you to review their privacy statements before engaging with their services. 8. Children’s Privacy The App is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it. 9. International Data Transfers FarmNote operates globally, and your information may be transferred to and processed on servers located outside your home country. Where required, we implement appropriate safeguards to ensure such transfers comply with applicable data protection laws. 10. User Rights Depending on your jurisdiction, you may have the following rights: Access & Portability: Request a copy of personal data we hold about you. Correction: Request correction of inaccurate or incomplete information. Deletion: Request deletion of your personal data, subject to legal obligations. Restriction: Request restriction of data processing under certain conditions. Objection: Object to processing based on legitimate interests. Consent Withdrawal: Withdraw previously granted consent at any time. Requests may be submitted to the contact details listed below. 11. Changes to This Policy We reserve the right to amend or update this Privacy Policy at our discretion. Any material changes will be communicated via in-app notification or by updating the “Effective Date” above. Continued use of the App constitutes acceptance of the updated policy. 12. Contact Information If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us at: FarmNote Privacy Office 1655 Dupont St, Toronto, ON M6K0B2